General
| Name: | Jaroslav Abaffy |
| Phone: | 0902 417 007 |
| E-mail: | jaroslav.abaffy1@gmail.com |
| Born: | 25. marec 1991 |
| Status: | Married (2 kids) |
Skills & Knowledge
Computer skills
Language skills
Managerial knowledge
Other
Work Experience
As product manager I am responsible for a general insertion portal bazar.sk, specifically its functionality, UX (user experience) and UI (user interface), I cooperate on the proposition of strategy and definition of KPI for this product and I am also responsible for the realisation of strategy and fulfilling of the KPI. Furthermore, I am preparing product assignments, which includes the preparation of analyses, wireframes, user stories, acceptation criteria and product specifications. I also prepare analyses with the goal of ensuring complete functionality of the product and fulfilment of certain goals of the allocated product.
My job incorporates cooperation with the marketing, financial, technical, sales, graphical and mobile department. I am responsible for statistics, analyses and presentations within the scope of the allocated product, including the position on market and analyses of the growth of sales.
Skills and knowledge necessary for the position
As product specialist I was dedicating myself to reporting (weekly, monthly dashboards), statistics and analysis of gained data for a general insertion portal bazar.sk. I was also in charge of manual testing of new functionalities, improvements and fixed errors.
Skills and knowledge necessary for the position
United Classifieds s.r.o.
Prievozská 14, 821 09 Bratislava
I was leading a team of 20 operators on two 24-hours info lines – for a mobile operator and an internet/television provider. My task was to school in and to control operators, solve conflicting situations, write reports and calculations for both my superiors and for the company for which the info line was outscored.
Skills and knowledge necessary for the position
I had a role of a product specialist for a new mobile operator, I was in charge of preparation of materials for other team members and communication with the client, for whom we were outscoring the info line. Also, I was providing information and advice at the info line regarding the mobile operator and internet provider.
Skills and knowledge necessary for the position
My task was to actively contact customers with an offer to gross up revolving loans and with a survey regarding the use of revolving loan. I was also working at a customer service line for an internet and television provider. The goal of this 24-hours line was to gain all information in case of an announced malfunction and to inform customers about the current offer of the provider.
Skills and knowledge necessary for the position
Lion Teleservices SK, spol. s r.o.
Murgašova 243/2, 010 01 Žilina
Besides assistance with shopping for electronics and white goods to the end-user, I was working at the cash-desk, the complaints department and I was picking goods from warehouse. Within the frame of selling electronics, I was also providing services for installation and starting of computers, mobile phones, tablets, which included installing the default software + additional software bought by the customer and explaining of how to use the product.
Skills and knowledge necessary for the position
Selling electronics and providing services related to electronics.
Skills and knowledge necessary for the position
DATART INTERNATIONAL, a.s.
Prievozská 14, 821 09 Bratislava
Education
The goal of my bachelor thesis was to suggest changes leading to improvement of processes and therefore to increase of quality and efficiency of these processes in the company Chovanec Autoplyn, s.r.o. based on theoretical knowledge and carried analyses. The first part consisted of an analysis of the theoretical knowledge of the given problem, with focus on Kaizen. The second part was the analysis of business processes based on interviews and observation of the company. The last part of the bachelor thesis was the actual proposition of changes (improvements) in business processes, based on the analyses carried on in the first two parts of the thesis.
Skills and knowledge necessary for the position
Fakulta riadenia a informatiky
Žilinská Univerzita v Žiline
Scholarship stay in Ireland, with the focus of improvement of English language.
Skills and knowledge necessary for the position
Skills and knowledge necessary for the position
Stredná odborná škola obchodu a služieb
Stavbárska 11, 036 80 Martin